Course description

Upon successful completion of this sixteen (16) hour Intermediate First Aid training, the candidate will receive a valid certification that meets the requirements for "Intermediate First Aid Training" as set out in the CSA Z1210-17 standard.

Offered 100% online. Also available in hybrid or in-person format upon request.

Intervention protocols

Access the intervention protocols related to this course.

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Last updated: July 2026

📋 Course plan

2 — Contents, objectives and detailed explanations

Introduction

Introduction to the training – CSA Z1210-17

L.1 Principles of workplace first aid

L.1.1 Roles and responsibilities of a workplace first aider
L.1.2 Medication administration
L.1.3 Workplace first aid equipment and kit
L.1.4 Principles of effective communication
L.1.5 First aider safety and personal protection
L.1.6 Occupational health and safety (OHS)
Infection prevention

L.2 Management of injured/ill workers

L.2.1 Scene management
L.2.2 Primary assessment
L.2.3 Secondary assessment
L.2.4 Ongoing assessments

L.3 Airway management

L.3.1 Basic airway management
L.3.2 Advanced airway management

L.4 Breathing management

L.4.1 Respiratory system
L.4.2 Management of respiratory emergencies

L.5 Circulation management

L.5.1 Circulatory system
L.5.2 Management of cardiovascular emergencies
L.5.3 Nervous system
L.5.4 Shock management
L.5.5 Cardiopulmonary resuscitation (CPR) — adult 1 and 2 rescuers, child, infant
L.5.6 Automated external defibrillation (AED)
Demonstrations and practices — adult, child, infant
Airway clearance
Life-threatening emergencies

L.6 Oxygen administration

L.6.1 Prepare and administer oxygen

L.7 Wound management

Foreword — trauma first aid
L.7.1 Internal and external bleeding + Practices
L.7.2 Ear, eye and nose injuries
L.7.3 Burn management + Practice
L.7.4 Musculoskeletal injury management + Practices

L.8 Medical emergencies

L.8.1 Poison management
L.8.2 Anaphylaxis + Allergic reactions + Demonstration
L.8.3 Diabetic emergencies
L.8.4 Seizures
L.8.5 Stroke
L.8.6 Mental health emergencies
L.8.7 Obstetric emergencies
L.8.8 Environment-related illnesses or injuries

L.9 Transport management

L.9.1 Transport
L.9.2 Incidents with multiple injured/ill workers

L.10 Management of spinal and neurological emergencies

L.10.1 Spinal and neurological emergencies

L.11 CPR for babies and children

L.11.1 CPR for babies and children

Conclusion

2.2 Training objectives

Objectives are classified according to three levels of learning: APT (Skill) · CONN (Knowledge) · SENS (Awareness) · N/A (Not applicable)

Introduction — CSA Z1210-17

L.1 Principles of workplace first aid

Code	Objective	Level
L.1.1 Roles and responsibilities
L.1.1.1	Definition of workplace first aid	CONN
L.1.1.2	Role of the workplace first aider	CONN
L.1.1.3	Federal/provincial/territorial legislation protecting first aiders	CONN
L.1.1.4	Principle of consent	CONN
L.1.1.5	Scope of practice appropriate to the level of training	CONN
L.1.2 Medication administration
L.1.2.1	Procedures for assisting with medication administration	SENS
L.1.2.2	Legislative requirements relating to assistance with medication administration	SENS
L.1.3 First aid equipment and kit
L.1.3.1	Legislative requirements relating to the contents of first aid kits	SENS
L.1.4 Effective communication
L.1.4.1	Reporting to EMS and principles of handover	CONN
L.1.4.2	Principles of effective communication with the injured/ill worker	CONN
L.1.4.3	Barriers to effective communication	CONN
L.1.4.4	Requirements for reporting and record-keeping	CONN
L.1.5 Safety and personal protection
L.1.5.1	Workplace risks and hazards for the first aider	CONN
L.1.5.2	Common routes of disease and infection transmission	CONN
L.1.5.3	Types of personal protective equipment	CONN
L.1.5.4	Appropriate use of personal protective equipment	APT
L.1.5.5	Equipment cleaning/disinfection procedure	SENS
L.1.5.6	Safe post-incident workplace cleaning procedures	SENS
L.1.5.7	Safe procedures for disposing of sharp and contaminated objects	SENS
L.1.6 Occupational health and safety (OHS)
L.1.6.1	Definition of a hazard	CONN
L.1.6.2	Principles of hazard identification, risk assessment and control	SENS
L.1.6.3	Safety Data Sheets (SDS) as a source of information	SENS
L.1.6.4	Role of the first aider in the OHS management system	SENS
L.1.6.5	Basic principles of OHS legislation	SENS

Infection prevention

Learn the various functions of microbes and the differences between viruses and bacteria
Learn to identify the different types of transmission and risk factors
Learn the different actions that can prevent infections
Know the different types of immunizations available
Learn the steps to take in the event of accidental contact with certain biological fluids
Be able to apply preventive actions and intervene in case of accidental contact

L.2 Management of injured/ill workers

Code	Objective	Level
L.2.1 Scene management
L.2.1.1	Scene assessment	CONN
L.2.1.2	Collection of incident data	APT
L.2.2 Primary assessment
L.2.2.1	Assessment of level of consciousness	APT
L.2.2.2	Assessment of airway	APT
L.2.2.3	Assessment of breathing	APT
L.2.2.4	Assessment of circulation	APT
L.2.2.5	Search for life-threatening injuries or conditions	APT
L.2.3 Secondary assessment
L.2.3.1	Medical history	APT
L.2.3.2	Vital signs	APT
L.2.3.3	Head-to-toe assessment	APT
L.2.4 Ongoing assessments
L.2.4.1	Ongoing assessment by appearance and signs/symptoms	APT

L.3 Airway management

Code	Objective	Level
L.3.1 Basic management
L.3.1.1	Indications, contraindications and precautions related to airway interventions	CONN
L.3.1.2	Procedures for opening, clearing and maintaining the airway	APT
L.3.1.3	Positioning to maintain airway opening	APT
L.3.2 Advanced management
L.3.2.1	Indications, contraindications and precautions related to maintenance devices	N/A
L.3.2.2	Use of airway maintenance and opening devices	N/A

L.4 Breathing management

Code	Objective	Level
L.4.1.1	Function and important structures of the respiratory system	SENS
L.4.2.1 – COPD	Chronic obstructive pulmonary disease	SENS
L.4.2.1 – Asthma	Asthma	CONN
L.4.2.1 – Flail chest	Flail chest	CONN
L.4.2.1 – Chest injury	Sucking chest wound	CONN
L.4.2.1 – Penetrating injury	Penetrating chest injury	CONN
L.4.2.1 – Pneumothorax	Pneumothorax	CONN
L.4.2.1 – Airway obstruction	Airway obstruction	APT
L.4.2.2	Approach, assessment and management of the injured/ill worker	APT

L.5 Circulation management

Code	Objective	Level
L.5.1 Circulatory system
L.5.1.1	Function and important structures of the circulatory system	CONN
L.5.2 Cardiovascular emergencies
L.5.2.1 – Arteriosclerosis	Arteriosclerosis	SENS
L.5.2.1 – Angina	Angina	CONN
L.5.2.1 – Myocardial infarction	Myocardial infarction (MI) – heart attack	CONN
L.5.2.2	Approach, assessment and first aid delivery for cardiovascular emergencies	APT
L.5.3 Nervous system
L.5.3.1	Function and important structures of the nervous system	SENS
L.5.4 Shock management
L.5.4.1	Definition of shock	CONN
L.5.4.2	Types of shock	SENS
L.5.4.3	Signs and symptoms of shock	CONN
L.5.4.4	Shock management	APT
L.5.5 Cardiopulmonary resuscitation (CPR)
L.5.5.1	Indications for CPR	CONN
L.5.5.2	Adult CPR with one rescuer	APT
L.5.5.3	Adult CPR with two rescuers	APT
L.5.6 Automated external defibrillation (AED)
L.5.6.1	Definition of defibrillation	CONN
L.5.6.2	Indications for AED use in the workplace	CONN
L.5.6.3	Inspection of the automated external defibrillator	SENS
L.5.6.4	Policies and procedures related to AED in the workplace	SENS
L.5.6.5	Application and use of the automated external defibrillator	APT

CPR — Complementary objectives (Introduction, Approach, Compressions, Ventilations, Defibrillation, Special cases, Airway clearance, Life-threatening emergencies)

Know the content and objectives of the training, the challenges of CPR and airway clearance
Awareness of the importance of CPR, new guidelines, causes of cardiac arrest, angina, stroke
Quickly recognize the type of victim to deliver the best possible care
Recognize hazards, intervene effectively, check level of consciousness and assist with medication
Validate breathing and carotid pulse; recognize cardiac arrest
Learn proper chest compression techniques for adults, children and infants according to the latest national standards
Learn proper ventilation techniques for all victims — mouth-to-mouth, pocket mask, face shield
Learn safe use of the AED and its risks; specific considerations for infants
Special cases: trauma management, optional ventilations during cardiac arrest, legal responsibilities of the first responder
Download of a mobile application to support practice sessions
Complete demonstrations and practices — adult, child, infant as a single rescuer
Airway clearance in adults, children, other body types and infants
Life-threatening emergencies: angina/chest pain, stroke, opioid overdose

L.6 Oxygen administration

Code	Objective	Level
L.6.1.1	Types of oxygen administration systems	N/A
L.6.1.2	Indications for oxygen administration	N/A
L.6.1.3	Safe handling of oxygen administration systems	N/A
L.6.1.4	Oxygen administration with appropriate devices	N/A

L.7 Wound management

Code	Objective	Level
L.7.1 Bleeding
L.7.1.1	Recognition of minor and major external bleeding	CONN
L.7.1.2	Control measures for minor and major external bleeding	APT
L.7.1.3	Recognition of internal bleeding	CONN
L.7.1.4 – Amputations	Amputations	APT
L.7.1.4 – Contusions	Contusions	CONN
L.7.2 Ear, eye and nose injuries
L.7.2.1	Signs and symptoms of ear, eye and nose injuries	CONN
L.7.2.2	Management of ear, eye and nose injuries	APT
L.7.3 Burn management
L.7.3.1	Types of burns	CONN
L.7.3.2	Classification of burn injuries	CONN
L.7.3.3	Signs and symptoms of burn injuries	CONN
L.7.3.4	Management of burn injuries	APT
L.7.4 Musculoskeletal injuries
L.7.4.1	Function and important structures of the musculoskeletal system	SENS
L.7.4.2 – Dislocations	Dislocations	APT
L.7.4.2 – Sprains	Sprains	APT
L.7.4.2 – Strains	Strains	APT
L.7.4.2 – Fractures	Open or closed fractures	APT
L.7.4.3	Principles of restraint	SENS

L.8 Medical emergencies

Code	Objective	Level
L.8.1 Poison management
L.8.1.1	Routes of poison entry into the body	CONN
L.8.1.2	Poisoning management	CONN
L.8.2 Anaphylaxis
L.8.2.1	Definition of anaphylaxis	CONN
L.8.2.2	Signs and symptoms of anaphylaxis	CONN
L.8.2.3	Management of anaphylactic emergencies	CONN
L.8.3 Diabetic emergencies
L.8.3.1	Definition of diabetes	CONN
L.8.3.2	Signs and symptoms of a diabetic emergency	CONN
L.8.3.3	Management of diabetic emergencies	APT
L.8.4 Seizures
L.8.4.1	Definition of seizure	CONN
L.8.4.2	Types of seizures	SENS
L.8.4.3	Signs and symptoms of a seizure	CONN
L.8.4.4	Management of seizure emergencies	APT
L.8.5 Stroke
L.8.5.1	Definition of stroke	CONN
L.8.5.2	Types of stroke	SENS
L.8.5.3	Signs and symptoms of a stroke	CONN
L.8.5.4	Stroke management	APT
L.8.6 Mental health emergencies
L.8.6.1–3	Mental health emergencies — recognition and management	SENS
L.8.6.4	Occupational stress trauma and self-care management	CONN
L.8.7 Obstetric emergencies
L.8.7.1–2	Signs, symptoms and management of obstetric emergencies	N/A
L.8.8 Environment-related illnesses or injuries
L.8.8.1	Definition of environment-related illnesses or injuries	CONN
L.8.8.2	Signs and symptoms	CONN
L.8.8.3 – Hypothermia/hyperthermia	Hypothermia and hyperthermia	CONN
L.8.8.3 – Frostbite	Frostbite, sunburn, snow blindness, trench foot	SENS

L.9 Transport management / L.10 Spinal emergencies / L.11 CPR for babies and children

Code	Objective	Level
L.9 Transport
L.9.1.1	Transport of injured/ill workers	SENS
L.9.1.2	Transport criteria	CONN
L.9.1.3	Care during transport	SENS
L.9.2.1	Triage and management in case of multiple injured/ill workers	SENS
L.10 Spinal and neurological emergencies
L.10.1.1	Indications for spine protection	CONN
L.10.1.2 – Head	Head injuries	CONN
L.10.1.2 – TBI	Traumatic brain injuries (TBI) including concussion	CONN
L.10.1.3	Approach, assessment and management of the injured/ill worker	APT
L.10.1.4	Signs and symptoms of possible spinal injury	CONN
L.10.1.5	Management of suspected spinal fractures	APT
L.11.1 CPR for babies and children
L.11.1.1	Child CPR with one rescuer	APT
L.11.1.2	Baby CPR with one rescuer	APT
L.11.1.3	Child CPR with two rescuers	APT
L.11.1.4	Baby CPR with two rescuers	APT

Conclusion

Awareness of continuing education and the importance of keeping skills up to date

4 — Theoretical teaching, evaluations and practices

4.1 Theoretical teaching

It is crucial to complete all the readings provided before progressing through the program. After each reading section, you must click the « DONE » button. An interactive medical glossary is made available to you: highlighted terms offer a tooltip and a link to a complete definition.

« Explanations » sections — Optional but recommended

The « Explanations » sections offer additional details and enriching contexts. Their content is not evaluated, but they can significantly improve your ability to apply skills in real situations.

4.2 Theoretical evaluations

At the end of each reading module, a multiple-choice quiz must be completed within 60 minutes. Minimum score required: 80%. Up to 10 retakes are allowed. A « Need a hint? » button is available during the evaluations.

Intervention in case of repeated failures

If you fail to pass the test after 10 attempts, a direct intervention with an CACPR instructor will be required to identify and address the difficulties encountered.

4.3 Practical sessions

Before each practical session, you will be guided in building a CPR manikin using everyday objects. During the session, an animated video guides participants through the steps of the maneuvers. Our automated system monitors the time spent on each session — progress is blocked until the session is fully completed. The CACPR mobile application is also available as a complementary support.

5 — Deadline management

From the date of purchase, you have 10 weeks to complete the entire program. Inactivity of more than 10 weeks results in a temporary suspension of the file. To reactivate your access, contact CACPR at [email protected].

Tip

Schedule regular study sessions. This makes it easier to complete on time and helps you more effectively integrate the knowledge and skills taught.

6 — Students with disabilities, learning disorders or mental health conditions

CACPR is committed to creating an inclusive learning environment. We encourage students with disabilities to inform us at the start of training. Personalized accommodation measures can be put in place:

Extension of deadlines for tasks or evaluations
Adapted teaching materials: large print, audio media, digital versions with assistive technologies
Assistance during practical sessions to ensure full and safe participation

All CACPR staff receive training on best practices for inclusion and support of students with special needs.

7 — CACPR evaluation

Confidential summative assessments are carried out during training to measure pedagogical effectiveness. A confidential overall evaluation is also carried out at the conclusion of the training. Your comments may be sent to: [email protected]

8 — Certification

Upon completion of the training, once all evaluations are passed, an official certificate will be issued to you in electronic format, immediately available for download, email delivery or printing.

Available formats:

Standard format: 8.5 × 11 inches (letter format), ideal for professional settings or for archiving.
Wallet-card format: double-sided, handy for daily use.

A physical laminated version is also available on request. Please contact our administration.

Security and recognition

Each certificate is unique and secured with a QR code and a unique URL link allowing its authenticity to be verified. CACPR programs are regularly updated to reflect the latest national standards, including the CSA Z1210-17 standard.

9 — Pedagogical support

Direct support: Our team is available by email at [email protected] and via interactive chat on our website. Service hours: Monday to Friday, 8 a.m. to 4 p.m.

Additional resources: complete medical glossary, intervention protocols, unlimited access to pedagogical content as long as your certification remains valid (excluding quizzes).

Weekly social media tips: practical advice adapted to the latest trends
Community engagement: sharing information and mutual support within the learner community

10 — Teaching materials

No mandatory materials, but the following resources are strongly recommended:

CACPR Mobile Application: interactive guides, demonstration videos, simulations and quizzes — accessible at any time.
Stable internet connection: essential to access the entire content.
Online training platform: explanatory texts, graphics, interactive presentations, case studies and recent research.

11 — Bibliography and appendices

Our online library offers a comprehensive selection of references and specialized publications, as well as a series of documents and case studies illustrating the practical applications of first aid techniques. Accessible via: california.firstaidcprusa.com/bibliographie/
Our programs are built in compliance with national first aid and CPR guidelines, including the CSA Z1210-17 standard, regularly revised to adapt to advances in the field.

Training details

Learning mode	Online training using an interactive module on a web platform.
Credits	16 hours of training
Validity	3 years
Availability window	Online course: 7 days a week, 24 h a day
Standard	CSA Z1210-17 — Workplace first aid
Training link	california.firstaidcprusa.com/formation/secourisme-niveau-intermediaire-16h
Contact	Email: [email protected]
Support hours	7 days a week, 24 h a day — response within 48 business hours

First Aid – Intermediate Level (16h) – CSA Z1210-17 Compliant

📋 Course plan

Introduction

L.1 Principles of workplace first aid

L.2 Management of injured/ill workers

L.3 Airway management

L.4 Breathing management

L.5 Circulation management

L.6 Oxygen administration

L.7 Wound management

L.8 Medical emergencies

L.9 Transport management

L.10 Management of spinal and neurological emergencies

L.11 CPR for babies and children

Conclusion

Introduction — CSA Z1210-17

4.1 Theoretical teaching

4.2 Theoretical evaluations

4.3 Practical sessions

Available formats:

Learner reviews